CXFabric
SHIPPEDWorkflow builder for agent orchestration and automation.
I design and ship software that bridges the gap between complex systems and the people who use them.
STATUS: ONLINE
Workflow builder for agent orchestration and automation.
Redesign of telephone software used by contact-center agents to handle customer calls.
Enterprise product suite for customer communication and contact-center operations.
Secure messaging platform for managing sensitive healthcare communications.
A custom system of 100+ icons created in two styles for CXFabric.
A personal dashboard created to track my dog’s health, comfort, and daily care.
I’m a product designer with seven years of experience creating enterprise software, AI workflow tools, and digital products used by thousands of people nationwide.
My background in fine arts shapes the way I think about visual communication, while years of designing complex software taught me that great design is about far more than aesthetics. I’m fascinated by how people think, how technology works, and how thoughtful design can make even the most complicated systems feel approachable.
Throughout my career I’ve collaborated closely with engineers, customers, end users, accessibility specialists, QA teams, and leadership to bring products from concept to launch. Along the way I’ve also built design systems, brand identities, documentation, marketing materials, and QA processes.
I care deeply about creating products that solve meaningful problems. Whether I’m designing enterprise software, AI experiences, or personal projects, my goal is always the same: build technology that helps people understand complex systems and makes their everyday lives a little easier.
Lead designer for CXFabric’s AI workflow builder and administration portal. Created the product’s design system, interaction patterns, custom icon library, and brand identity from the ground up.
Worked on enterprise contact-center applications with team and collaborated with product manager, clients, engineers and accessibility experts.
Designed enterprise contact-center software used by thousands of agents nationwide. Worked directly with customers and agents while helping ship an early Flex-style workspace and a secure healthcare messaging platform with complex routing and compliance requirements.
Completed several volunteer shifts in 2023.
Wildlife and portraits. Participated in group exhibitions and was featured in zine/magazines from 2015-2020.
In charge of social media posts, branding, and designing flyers from 2015-2017.
Started a League of Legends club with two other students. Hosted first ever esports LAN tournament on campus in 2015.